Support

ValidAR support works by email. Write from the address you use with the product: that lets us find your organisation without asking for extra details.

How to get in touch

• Product support: soporte@kabunik.com
• Privacy and data: privacidad@kabunik.com
• Contractual matters: legal@kabunik.com

What to include

• The organisation and project where it happens.
• The assembly or part mark affected, if applicable.
• What you expected to happen, and what happened instead.
• Device and app version (shown on the sign-in screen).
• A screenshot or short video, if the problem is visible on screen.

We reply during Spanish business hours. Any committed response times, if your contract includes them, are those of the Subscription Agreement.

KABUNIK, S.L.U. · CIF B88736350 · Calle Cuenca 13, 08980 Sant Feliu de Llobregat, Barcelona (España)